Operational Intelligence

Know before.Know why.Know next.

Praesidium™ creates the operational model. Praeco™ delivers operational understanding. Together they transform incidents, changes, risk, assets, knowledge, and dependencies into actionable operational intelligence.

Live operational intelligencePraesidium topology
Signal detected
Praesidium · system of recordPraeco · system of understandingLoop · signal → intelligence → resolve

Platform architecture

Meet Praesidium and Praeco

System of Record System of Understanding. Praesidium unifies operational data; Praeco interprets it and guides resolution.

Praesidium™

System of Record

  • CMDB
  • Service topology
  • Asset ownership
  • Incident management
  • Change management
  • Risk management
  • Knowledge management

Praeco™

System of Understanding

  • Impact analysis
  • Dependency reasoning
  • Change correlation
  • Risk recommendations
  • Executive briefings
  • Operational memory
  • Guided resolution

Differentiator

Ask Praeco

Praeco explains what happened, what is affected, why it matters, and what should happen next — across incidents, changes, risk, topology, and knowledge.

Praeco intelligence

Question

Why is authentication failing?

Praeco response

Authentication Service degradation appears correlated with CHG-20310, deployed 14 minutes before error rates increased.

Affected services

  • Frontend App
  • API Gateway
  • Customer Portal
  • Payments API

Confidence

91%

Recommended action

Review CHG-20310, validate token lifecycle, and prepare rollback if authentication errors continue.

Platform in action

Praesidium delivers the operational model. Praeco delivers understanding, recommendations, and guided resolution.

Praesidium

Live topology and dependency map

Service dependencies, blast radius, and operational context on one live map — not a static diagram.

INC-4412P1 · Active
CHG-20310Deploy · Review
RSK-118Elevated

Praesidium Ops

Incident and operational workflow

Incidents, changes, and risk in one operational board — structured for execution, not ticket chasing.

Executive brief

Auth degradation correlated with CHG-20310. Blast radius includes checkout and portal paths.

Confidence 91% · Rollback recommended

Praeco

Praeco analysis / executive brief

Impact reasoning, confidence scoring, and leadership-ready briefings from live operational context.

Flow

From signal to guided resolution.

Praesidium structures operational data. Praeco interprets it. Teams execute with confidence.

1

Signal

Event detected

2

Structure

Dependencies mapped

3

Context

Praeco analyzes impact, change, risk, and knowledge

4

Resolve

Recommended action, change, or recovery path generated

Pilot program

Pilot Praesidium in 30–60 days.

Start with a focused operational environment, prove value quickly, then expand into production.

Small Pilot

Starting at $5,000

  • 30–60 days
  • Limited service scope
  • CMDB import
  • Initial topology
  • Praeco analysis
Popular

Medium Pilot

Starting at $10,000

  • 30–60 days
  • Multiple services
  • Incident/change/risk workflows
  • Executive briefing

Enterprise Pilot

Starting at $20,000+

  • 60 days
  • Multi-team environment
  • Expanded topology
  • Integration planning
  • Executive operational review

Operational execution — not another monitoring dashboard.

Book a live demo to see how Praesidium and Praeco turn operational data into understanding, recommendations, and guided resolution.

Contact

Request a pilot or enterprise briefing

Tell us about your operational environment. Custos Technology will respond within one business day.